Computer and Process Consulting

Zenon Services Experienced In

Business Management ranging from executive customer escalation management to development of new customer engagement processes and performance metrics.

Management of technical team, technical training and professional development in addition to sales, overall profit and loss ownership.

Capability Development Management implementing marketing requirements, conducting detailed analysis of systems, resources and process required for successful new offer rollout.

Technical Account Managment and Critical Situation lead for top customers and customer satisfaction.

Computer Integration and Professional Services providing business system design and support, network integration and hardware maintenance for wide range of businesses including banking and health care facilities.

Experienced with: Project Management · Systems Management · Mergers and Acquisitions · ROI Analysis and Justification · Corporate Portals · Network Design and Implementation · Budgeting and Financial Management · Contract Negotiation · Vendor Management · Security Designs and Implementation · Operation Management